Important instructions for foreigners

• Customers wishing to use the experience hall must make a reservation with dates and times through the e-mail up to 1 day before when they wish to visit. (Same-day reservation is not possible. Telephone inquiry is required if needed).
  • On-site reservations are subject to availability
  • The duration and content of the experience course may change if there are less than 5 participants.
  • Instructors will be with students at all times.
• For handicapped groups wanting special arrangements, please call 043-220-4898
  • Groups must have at least 15 participants (caregivers or support personnel included)
• It is possible to cancel a reservation by e-mail up to a day before the date of the experience.
  • In the case of same-day cancellation, please call 043-220-4898.
• Participants must follow guidelines concerning maximum capacity for each experience zone.
  (However, group numbers may be adjusted accorrdingly)
• The children’s experience center, an exclusive space for preschoolers (age 5 to before entering school)*, is available for groups of more than 10 only if there is one adult guide present.
• Please note that if you do not visit on the day without a cancellation procedure, you will be restricted from using the facility for 6 months based on the reservation date.
• Please understand that if the maximum capacity is exceeded due to social distancing level being raised, reservations may cancelled according to the order of reservation.

Important instructions for the experience center

• Please arrive before the time for the experience for a smooth experience
  (Arrive at least 10 minutes in advance) (There may be disadvantages in the experience by being late, including delay or cancellation of the reservation).
• Several experiences may be limited depending on the physical condition of the user.
• Children’s Safety experience is limited to preschoolers (age of 5 to before entering school).
  • Please understand that it is not possible to experience under the age of 4.
  • Please wear socks when entering the children's safety experience center for children's safety.
  • Guardians must wait at a convenience facility during the experience time
  • However, the instructor of the group is eligible to join in.
• The safety instructor must accompany handicapped people to secure safety.
• Experience courses may be changed accordingly in the case of the experience for foreigners or the handicapped.

Important restrictions and dress-related precautions

Restrictions on entry

• People possessing dangerous items or items with a foul smell may cause discomfort to others.
• People recognized as hindering the use of the experience center of others due to being under the influence of alcohol, etc.
• People who bring a pet into the experience center (however, a guide dog is allowed for the visually impaired).

Restrictions on behavior

• No smoking, drinking, or eating
• Do not leave the group without permission from the operating personnel
• Do not randomly touch or manipulate operating equipment in the experience facility
• Failure to comply with the reasonable control of the operating personnel
• Acts that threaten the safety of other users

Anyone who commits restricted acts may be taken out of the facility.

Clothing of experience guests

• Please wear long pants and sneakers or other appropriate clothing (to prevent injuries including sliding or falling)
• Please wear socks when entering the children's safety experience center for children's safety.
• It may be difficult to have experiences in several sections when wearing skirts, short pants, laced clothing, slippers, or shoes.

Matters related to the property and item management

• Users of the Chungbuk Safety Experience Center may be required to compensate for any intentional damage or destruction of displayed items or facilities or in any relevant cases.
• What is not specified in this ordinance must follow the [Public property and commodity management act], [public property management ordinance of Chungcheongbuk-do], and [Commodity management ordinance of Chungcheongbuk-do] for the management of products, items, or facilities in the Chungbuk Safety Experience Center.